As a job seeker, I used to rely heavily on accuracy and professionalism of my resume. I made sure grammar and spelling were in order, all timelines cohered, and “power words” were generously sprinkled across the fancy sheet of paper.
What I didn’t know is that I could have put “Graduated from college“, “T-SQL“, “.NET“, “VBA“, and “Team player” on a regular sheet of paper, and still would have gotten the job (I’m exaggerating … trying to make a point here).
I am now in a position to actually interview my prospective team members. I find myself asking them all kinds of questions ranging from very general to very specific. I put surprisingly little emphasis on the resume — instead I tend to focus on the attitude and skills of the candidates, all while realizing what I previously thought was important did not necessarily matter at an interview.
For example, I thought that reasonably lengthy explanations are better than one-liners because they provide valuable insight into skills and experience. Not true — long explanation bore people to death. “Automated all payroll processes and eliminated 1,000 hours of manual entry annually” is so much better than “Was responsible for creating complex automation processes using Microsoft SQL Server 2000 platform, which resulted in drastic reduction in manual key-entry for payroll procedures (estimated 1,000 hours per year)“.
I’m in the I/T industry, so I’m sure things would vary a bit in some other fields. Here are some of the actual questions we ask.
- How do you deal with ambiguity? Among the good answers are “keeping the big picture in mind“, “communicating clearly“, “asking the right questions“, “designing and following a process“. You’re dealing with ambiguity all day long - people just don’t know what the hell they want … ever.
- Describe some projects you worked on as part of a team. Teamwork is huge not because it’s a cheesy managerial “power word”, but because ability to work well with others is crucial to a project’s success. Too often people’s egos get in the way of productive collaboration. I’ve heard people straight up say stuff like “I can’t share this workload because then I won’t have anything else to do“, effectively saying “I’m a gigantic douche clinging to my job for dear life“.
- What are your core skills? This one is asked because it’s annoying to read through the resume full of TLA’s — VBA, php, .NET, SQL, ASP … etc.
When we’re feeling funny, we’re asking “What are your weaknesses?” just to hear people twist their supposed “strengths” into a “weakness” that sounds like a “strength”. Cracks me up every time I hear “I care too much“, “I am too dedicated“, “I do whatever it takes“. No, no you do not. Work tech support help desk on Christmas then, tough guy.